The Oil Heat Institute of Long Island (OHILI) has teamed with NORA and ServicEdge to provide customer service training sessions. Superior customer service is more vital now than ever. Millennials are your target market and interacting with them is vastly different from other generations. Ensure your customer service representatives have the skills necessary to effectively communicate with every generation. Help your customer service representatives develop and hone their skills, as well as improve day-to-day interactions with your clients, easily articulate the value proposition of the company’s products and services, and leave every customer with the perception of quality, trust and respect for the organization.